Emailing Tigertronics


 

 

IMPORTANT  -  June 23, 2017

We have experienced a problem with our mail server and a number of emails that were sent to us between June 16th and June 22nd have been lost.  We are in the process of trying to recover these, but this may take some time and some emails may be unrecoverable.  If you sent us an inquiry during this time and do not hear from us by Tuesday, June 27th, then please resubmit your email and we'll reply as quickly as possible.  If your inquiry is simple in nature (what cable or SignaLink do I need for my radio, etc.), then please contact our Sales Staff by phone and they can help you.  Your patience is sincerely appreciated.  Thank you. 

 

We'd love to hear from you about almost anything (see below). If you would like to place an order or request that a data sheet be mailed to you, just drop us a line! If you would like to join or be removed from our mailing list, please click here.  We'd like to hear about your experiences and especially anything you would like for us to build or improve. We strive to make the best products available and always welcome your input. We consider our customers to be part of our "team". Your input is our "guiding light". But, please keep in mind that there are thousands of you for every one of us! So, we can't always get back to you with an immediate response. But... be assured that we want to hear your input and will give your message our utmost consideration. We appreciate the confidence that you place in our products and our company.

 



As we explained on our Technical Support page, we are happy to answer simple "yes/no" type technical questions, requests for radio cable recommendations and jumper settings, and other simple technical inquires by email.  However, we do NOT provide troubleshooting support by email unless you are located overseas.  We find that we can do far more in a few "interactive" minutes on the phone, than we can do in hours of letter/email writing. We have tried this repeatedly and found it to be extremely difficult. We're sorry, but with the exception of our overseas customers, we will NO LONGER respond to written troubleshooting questions.  For these kinds of issues, we can help you much better if you will just give our tech support staff a quick call. Thanks!

 

 

Please click here to submit your email through our online Contact Form.

 

 

 

 

 

 

 

 


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